PeopleOps·Requests — a fully customizable request engine

Every request your company runs, built your own way

Requests is a fully customizable engine for any process your company runs — leave, equipment, access, budget, travel, approvals, anything. Every request type is a no-code template you can make your own: edit the built-in ones or create new, with your fields, rules and approval flows. It routes, escalates and acts automatically, so people track progress live and answers come fast.

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Submit → approved, automatically

Approvals that route themselves

A request finds the right approvers on its own, moves the moment each says yes, and fires the follow-up actions — leave balances, decision documents, calendar entries — without anyone lifting a finger.

Annual leave · 3 daysREQ-0284 · Aug 18–20

Submitted

MPManager

AKPeople

Approved

Decision doc Leave −3d On calendar

One engine, endlessly configurable

Everything you need to run requests

From the form to the approval to the paperwork — one configurable engine you shape to any request, end to end.

For any process, not just HR

Leave, equipment, IT access, budget sign-offs, travel, expenses, approvals — model every kind of request your company runs, whatever the team.

Edit built-ins or build your own

Start from a ready-made template or a blank canvas. An 8-step no-code builder sets the fields, rules, approvals and outputs — adapt any request to your exact process, no code, no IT.

Automated approval flows

Each request routes through an approval chain resolved per position at submit time, so the right approvers are always in the loop.

Conditional routing

Branch approvals on the answers — amount, days, department — so a big request escalates while a small one sails through.

Leave-balance ledger

Balances update automatically on approval, with a clear ledger — no more spreadsheets or “how many days do I have left?” emails.

Decision documents & e-sign

Approved requests can generate a decision document ready to sign — the paperwork writes itself.

Auto-files everywhere

Outcomes flow straight into Personal Documents and the Calendar, so approved leave appears on the calendar and in the vault.

Reports, analytics & AI

See volumes, response times and bottlenecks across every request type, with AI help to spot what to fix.

See it in action

This is your Requests hub

Pick a request type, watch it move through its approval chain live, and see any linked balances or outputs update the moment it’s approved.

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Jjoomy

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Tracked automatically on approval

17.5

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My requests

Annual leave · 3 days

In review

New laptop

Approved

Client trip · Berlin

Travel

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Leave balance

17.5

Annual leave · 3 days

New laptop

Configure anything, code nothing

Built as a template you make your own

Every company has its own needs, policies and approval flows — so Requests ships as a template, not a fixed form. Adapt a built-in request or create a brand-new one, and configure all of it without a developer.

Build without code

An 8-step no-code builder means any team owns its request types — edit a built-in one or create your own, and launch in minutes, not sprints.

Route by the rules

Conditional logic sends each request to exactly the right approvers based on its answers — no manual triage.

Escalation & reminders

Stuck approvals nudge and escalate automatically, so nothing sits waiting on someone’s inbox for a week.

On-behalf submission

HR and managers can raise requests for others when needed, with the same tracking and audit trail.

Outputs, handled

Decision documents, signatures, leave ledgers and calendar entries all fire on approval — the busywork disappears.

Fewer emails, faster answers

Employees track progress live instead of chasing an inbox — response times drop and the admin load with them.

What's inside

Everything Requests gives your team

A complete request engine — types and tracking on the surface, a no-code builder, routing and automation underneath — and the benefit each part brings.

See it in a live demo

Configurable request types

Leave, equipment, travel, expenses and any custom flow.

8-step no-code builder

Fields, rules, approvals and outputs — all without code.

Materialised approval chains

Approvers resolved per position at submit time.

Conditional routing & escalation

Branch, nudge and escalate based on the answers.

Leave-balance ledger

Balances update automatically with a clear history.

Decision documents & e-sign